Refund Policy

If you change your mind before your order has been dispatched, contact us and we will cancel it. Anything you paid is refunded to the way you paid.

You can ask for a return within 7 days of delivery, from the order page in your account. Choose the item, the quantity and the reason, and we will review it.

• Refunds go back to the original payment method, usually within 5–7 working days after we approve them.
• We can refund part of an order — for one item, or some of the quantity. You are never refunded more than you paid for that item, after any coupon discount.
• Delivery and gift-wrap charges are returned when a whole order is cancelled before it ships. A return after delivery refunds the item itself.

If something arrives damaged, defective or not as described, request a return within the return window and tell us what went wrong. We review every request and refund the item when it is approved.

Delivery is ₹79 per boutique, and free when that boutique’s items come to ₹999 or more. Optional gift wrapping is ₹49.

If you were charged but your order wasn’t confirmed, or an item sold out while you were paying, the money is returned automatically. If you don’t see it within 7 working days, contact us with your order number.